Employing Multi-Agent Systems to Achieving the Supplier Relationship management based on the Supplier Service Life Cycle Strategy

The business is encountering a problem that the profit is gradually lesser. Therefore, the enterprise will devote to develop the technique for enhancing their competitive capability. Recently, supplier relationship management (SRM) which the way to manage the relationship between supplier and business is a new concept proposed to address such issue. In this study, we will transform the CSLC model into a new model suitable for SRM environment. Herein, we will call it as Supplier Service Life Cycle (SSLC) model. The MAS framework can be then built to provide overview of interacting between agents. Finally, the definition of MAS workflow models and types of coordination mechanism for internet supplier service can be constructed. In this study, we will provide an illustrative example to demonstrate the effectiveness and efficiency for the proposed architecture by using agent communication language, Knowledge Query and Manipulation Language (KQML).